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At TREMpire, good is never good enough. We are driven by a relentless pursuit of excellence, always striving to improve, evolve, and push the boundaries to give you the absolute best. Your feedback fuels our mission, and we won’t stop until we reach the top.If you need assistance, have suggestions, or want to share your experience - we’re here, we’re listening, and we’re ready to grow.
Help & Support – TREMpire
Welcome to the TREMpire Help Center! We’re here to ensure that your experience with us is smooth, enjoyable, and hassle-free. If you need assistance, you’re in the right place!
How can I track my order ?
Once your order is processed and shipped, you will receive a tracking number via email. You can use this number to track your package on the courier’s website.
How long does shipping take ?
Shipping times depend on your location. Standard shipping within the U.S. takes 7–14 business days, while international orders may take 14–24 business days.
Can I change or cancel my order ?
We process orders quickly! If you need to make changes or cancel an order, please contact us within 24 hours of placing your order. After this timeframe, we may not be able to modify your order.
What is your return policy ?
We want you to love your TREMpire gear! If you’re not satisfied with your purchase, you can return or exchange it within 30 days of receipt, provided that the item is unworn, unwashed, and in its original condition.
How do I initiate a return ?
To start a return, please contact our support team with your order details, and we will guide you through the process.
Which payment methods do you accept ?
We accept Visa, MasterCard, American Express, PayPal, and Apple Pay. All transactions are encrypted and secure.
Is my payment information safe ?
Yes! We use industry-standard encryption to protect your payment details and ensure a secure shopping experience.
How do I know which size to choose ?
Please check our Size Guide for detailed measurements and recommendations.
What materials are your shirts made from ?
All our products are crafted from high-quality, soft cotton blends for ultimate comfort and durability.